Can Cozee quote prices for my services?

Yes, from the prices you list in your knowledge base. Jobs that aren't listed are passed to you rather than priced by guesswork.

Does it collect the customer's address?

Yes. Details like the address and the problem are captured in the conversation and saved with the booking.

Can I have several technicians?

Yes. Every plan supports unlimited team members, and Cozee books whichever technician is free for the whole job.

How much does it cost?

Plans start at RM129 a month for up to 500 messages, with a 3-day free trial.

For cleaning, aircon, plumbing & repair services

An AI receptionist for home services that books the job while you're on the job.

In short

Cozee is an AI front desk for home-service businesses such as cleaning, aircon servicing, plumbing and repairs, in Malaysia and Singapore. It answers questions about your services, prices and coverage areas from the details you provide, collects the job details, and books visits with a technician who is actually free. It replies in English, Bahasa Melayu or Chinese. Plans start at RM129 a month.

Books visits with a free technicianCollects the address and job details in the chatAnswers coverage-area questions

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Sample conversations

What customers ask, and how Cozee replies

Example replies. Cozee answers from the details you give it, so your real services, prices and policies appear in its answers.

How much for aircon chemical wash? I have 3 units.

Chemical wash is RM150 per unit, so RM450 for 3 units, and it takes about 3 hours. Would you like to book a visit?

Price worked out from your listed rates

Do you cover Puchong?

Yes, we cover Puchong, Subang Jaya and Petaling Jaya. What date works for you?

Coverage area answered

Boleh datang Khamis pagi?

Boleh! Juruteknik kami ada slot pada Khamis jam 9:00 pagi. Boleh berikan nama, nombor telefon dan alamat penuh?

Visit booked with the address captured

How booking works

Visits booked without the back-and-forth

Each technician's diary

Add your technicians or crews. Cozee books whoever is free for the full length of the job.

Job details captured once

Name, number, address and anything else the customer mentions are saved with the booking, ready for the visit.

Unusual jobs go to you

If a request isn't something you've listed, Cozee says it will check with the team instead of quoting a price.

FAQ

Common questions

Last updated September 30, 2026

Can Cozee quote prices for my services?: Yes, from the prices you list in your knowledge base. Jobs that aren't listed are passed to you rather than priced by guesswork.
Does it collect the customer's address?: Yes. Details like the address and the problem are captured in the conversation and saved with the booking.
Can I have several technicians?: Yes. Every plan supports unlimited team members, and Cozee books whichever technician is free for the whole job.
How much does it cost?: Plans start at RM129 a month for up to 500 messages, with a 3-day free trial.

Cozee for other businesses

Hair & beauty salons →Tuition centres →Clinics →Karaoke & KTV →AI receptionist vs hiring staff →AI receptionist vs WhatsApp auto-reply →

An AI receptionist for home services that books the job while you're on the job.

Start your free trial

3 days free · up to 100 messages · no card required